Writer, an AI-powered startup, has experienced rapid growth and now boasts a $2 billion valuation. Originally focused on generating content like blogs, product descriptions, and summaries, Writer has expanded its capabilities into a comprehensive enterprise AI platform. The company helps businesses streamline operations by automating tasks, analyzing documents, ensuring compliance, and even building custom applications.
CEO May Habib, co-founder of Writer, states that the company has evolved beyond text creation. Write , describe, and build as he said in his interview, highlighting the company's shift towards providing AI solutions for business productivity at a large scale.
On Tuesday, Writer announced a successful Series C funding round, raising $200 million. The round was co-led by prominent venture capital firms Radical Ventures, Iconiq Growth, and Premji Invest, a private equity firm owned by billionaire Azim Premji. With this new funding, Writer is now valued at $2 billion and has secured $320 million in total funding. The company is projected to generate approximately $50 million in annual recurring revenue (ARR) by the end of this year.
Writer`s platform leverages its proprietary large language models, called Palmyra, which are designed to provide highly accurate and tailored AI responses. Unlike popular models like ChatGPT, Palmyra adapts to the specific language and needs of each business, learning from documents such as marketing materials, internal communications, and financial reports.
Writer's AI models are already being used by major companies such as Uber, Qualcomm, and Dropbox. Uber uses Writer to assist its 40,000 customer support agents, Qualcomm employs it to track trademarks and spot market trends, while Dropbox utilizes it to generate SEO blogs and proofread content. This level of customization helps businesses streamline their operations and improve productivity.
Looking ahead, Writer plans to introduce AI agents — autonomous software tools capable of performing actions by interacting with external platforms. This next phase of AI innovation will allow businesses to fully automate tasks, such as responding to customer queries, generating reports, and even managing internal workflows. This strategic move aims to bridge the gap between AI technology and business productivity, turning AI into an indispensable tool for enterprises.
Writer`s growth is attracting investments from top companies like Salesforce, Adobe, and Workday, who are eager to integrate its AI-driven solutions into their enterprise tools. According to CEO May Habib, “We are investing in the next generation of actionable AI, enabling businesses to achieve AI-driven productivity without the friction of current limitations.”
Writer faces stiff competition from other leading AI players like OpenAI, Anthropic, and Cohere, all vying for a share of the enterprise AI market. However, Writer`s ability to provide customized, full-stack AI solutions gives it a competitive edge. In July, Writer introduced specialized models, including Palmyra-Fin and Palmyra-Med, designed for the financial and healthcare industries. These new models are not only more accurate but also significantly more cost-effective than alternatives like GPT-4.
“We aim to be scrappy and efficient,” says Habib. “We`re committed to delivering high-performance AI tools without the excessive costs associated with larger models like GPT-4.”
The adoption of AI tools within enterprises is still in its early stages. Many companies lack the resources or expertise to build their own AI applications. Writer has capitalized on this by offering fully customized solutions, known as AI workflows, that allow businesses to easily integrate AI into their operations. This offering has helped Writer achieve what venture capital firm Radical Ventures calls a "screaming product-market fit."
As businesses continue to explore AI tools, concerns around accuracy and data security remain paramount. Writer addresses these challenges by controlling both the development and deployment of its AI models, ensuring that businesses can trust the technology to perform reliably and securely.
Looking to the future, May Habib envisions Writer becoming a “super app” that integrates seamlessly with a wide variety of enterprise tools. By acting as a central hub for AI-driven productivity, Writer aims to help businesses automate tasks, improve efficiency, and reduce the time spent switching between different software platforms.
Ultimately, Writer aims to help enterprises achieve greater productivity and innovation by reducing repetitive manual tasks and enabling employees to focus on higher-value work. “The future of AI is software that writes software and interacts with other software to create seamless workflows,” says Habib.